Introduction
Forge Reliability (“we,” “us,” or “our”) operates the website www.forgereliability.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We collect information you voluntarily provide through our contact forms, including:
- First and last name
- Email address
- Phone number
- Company name
- Job title
- Message content and service inquiries
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This data is collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide information about our predictive maintenance and reliability consulting services
- Improve our website content and user experience
- Analyze website traffic and usage patterns
- Send relevant follow-up communications related to your inquiry
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. We may use third-party analytics services such as Google Analytics to collect and analyze usage data. You can control cookie preferences through your browser settings.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions are retained for the duration of any ongoing business relationship and for a reasonable period thereafter.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the form on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us through the form on our website at www.forgereliability.com.
Effective Date: March 14, 2026